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COVID-19: An Important Message to Our Clients

Starting Monday, April 6th, our office will be locked in an effort to help slow the coronavirus. We will have limited staff in our office during the month of April. Feel free to contact us at (432) 687-0777 for more information.

For information about the changes in our operations, please see below.

Dear Clients and Friends,

We hope this message finds you well during this time of uncertainty and disruption. Together, we are facing a truly unforeseen situation that is affecting our families, our businesses, our communities and our way of life. We wanted to take a moment to let you know we are here to support you as best we can as we navigate through these uncertain times together.

We are following the evolution of the COVID-19 pandemic and, as the impact continues to increase, we have adopted several measures that aim to ensure the continuity of service and well-being of our employees and our clients.

We are restricting our in-person interactions.

We’re asking our employees to work with our clients through phone and e-mail as much as possible, taking the following preventative measures:

  • In person meetings: At this time, we are not hosting any in person meetings.  We have resources available to our clients in which we can setup conference calls, video conferences and screen-sharing meetings.  We will work with our clients as needed to set these up.
  • Information exchange:
    • All of our clients can have access to our secure portal for electronic transmission of information.  This is the preferred method for data transfer going forward.  If you do not already have access to our portal, please let us know and we will get you setup.
    • If electronic transmittal is not feasible, please either:
      • Schedule a time to drop off your information at our office, or
      • Mail your information to us at:

Glenn, Prather & Company

PO Box 8750

Midland, TX 79708

  • Whenever possible, please avoid dropping by our office without first contacting us. If you would like, we would be happy to come out to your car to retrieve information when you are dropping info off.  Please call our office to coordinate.
  • Tax return delivery and signing are being handled electronically.  Instructions for this will be provided upon completion of your return.  Paper returns can be provided at a later date whenever normalcy has returned to our operations.

 

While all of us are in uncharted territory, our focus remains on our clients. If you have any questions or concerns, please do not hesitate to call or e-mail.  Thank you for working with us in support of the well-being of our firm, our clients and our community.

 

Stay healthy,

Chris, Connie, Mary

and all of us at GPC

 

Glenn, Prather & Company

Midland, TX / Cedar Park, TX

(432) 687-0777 – Office (Midland)

(512) 852-2430 – Office (Cedar Park/Austin)

(432) 687-0796 – Fax